Community and Support
Welcome to the Whoopmasters India support page! Our community is dedicated to providing exceptional assistance to all FPV drone enthusiasts. Whether you’re a beginner or an experienced pilot, our support benefits are open to everyone. We offer expert advice, troubleshooting tips, and comprehensive guidance on drone building, flying, and maintenance. Our team of seasoned professionals is here to help you overcome any challenges and enhance your flying experience. Join our vibrant Whoopmasters and take advantage of our extensive resources, collaborative spirit, and unwavering commitment to helping you succeed. Together, we can reach new heights!
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Whoopmasters India – Support and Service Terms
At Whoopmasters India, we are committed to supporting our customers throughout their product journey. Our support policy is designed to provide practical assistance while ensuring repairs and technical requests are handled efficiently.
First Repair Support
The first repair service will be provided without any service or labour charges. If any component or part needs to be replaced, it will be charged at the actual cost of the part.Product Shipment
For physical inspection or repair, the drone must be sent to the Whoopmasters India service location. Shipping and transportation arrangements will be coordinated with the customer.Remote Assistance and Diagnosis
Remote troubleshooting, configuration support, or technical diagnosis will be provided through a scheduled support call. Customers will be required to book an available time slot using the designated support form.Repair Turnaround Time
Repair timelines will depend on the nature of the issue, the extent of damage, availability of replacement parts, and the testing required after repair. An estimated timeline will be shared after the initial inspection.Hardware Modifications and New Integrations
Where changes, modifications, third-party components, or new integrations have been added to the drone, Whoopmasters India will make reasonable efforts to provide guidance over a support call. However, support may be limited because hardware integrations often require physical inspection, testing, and compatibility validation.Modified Hardware
Warranty and standard support coverage may not apply where the drone hardware, wiring, firmware, configuration, or components have been modified without prior approval from Whoopmasters India. Whoopmasters India will not be responsible for damage, malfunction, performance issues, or safety risks resulting from such modifications.Ongoing Customer Support
We aim to provide continued technical guidance and reasonable remote assistance without a support fee. To ensure that we can support all customers effectively, repeated, extensive, or integration-specific assistance may need to be scheduled, limited in scope, or handled as a separate technical service.
Our objective is to help customers keep their drones operational, safe, and reliable while providing transparent and practical support.
